Certification FAQs

Answers to frequently asked questions about certifying Fairtrade products. If you have other questions, please don't hesitate to Contact us.

  • Where can I find the Fairtrade Standards?

    All Fairtrade Registered UK Operators must comply with the Fairtrade Standards for UK Operators. These can be found on the Fairtrade standards page.


    As part of your compliance with these Standards, all relevant employees should have access to the most up-to-date version of the Standards. We recommend you store copies of these in a central, easily accessible location such as your intranet or local hard drive. Alternatively, you can save a link to the Fairtrade Standards in your ‘Favourites’ online; please then ensure that all relevant staff have access to this.


    The Standards are regularly reviewed and updates will be communicated to you. The Fairtrade Foundation will electronically mail out any updates to the Standards and they will be made available on our website. However, it is your responsibility to ensure that you have the most up-to-date documents on file.

  • Will I receive a Fairtrade certificate of registration?

    Certificates are being issued by the Foundation to all operators that have satisfied the certification requirements and had a physical audit or Self Assessment Questionnaire (SAQ) signed off since January 2012.

      

    For operators that haven’t yet had a physical audit or SAQ signed off since January 2012, the FLO-ID is sufficient proof of Fairtrade registration but it is also possible to request a letter of confirmation from the Foundation’s Licensing and Customer Service Team.

  • How much does it cost to be certified by the Fairtrade Foundation?

    A license fee for use of the FAIRTRADE Mark on finished products will be calculated and invoiced as a percentage of the Fairtrade transactions you are required to report to the Fairtrade Foundation.

    If you are selling finished certified product to retailers or catering outlets the licence fee is based on the net invoice value of the sales of the Fairtrade certified products.

    If you are selling finished products to the end consumer the licence fee is based on the net purchase value of Fairtrade certified products from suppliers.

    For Net Sales/Purchase Value up to £1,500 per quarter

     

    £25 per quarter

     

    If Net Sales/Purchase Value exceeds £1,500 per quarter then:

     

    On Net Sales/Purchase Value up to £5 million p.a.

    1.7% Net Sales/Purchase Value, plus

    On Net Sales/Purchase Value between £5 million and £10 million p.a.

     

    1.6% Net Sales/Purchase Value, plus

    On Net Sales/Purchase Value between £10 million and £20 million p.a.

    1.3% Net Sales/Purchase Value, plus

    On Net Sales/Purchase Value between £20 million and £40 million p.a.

    0.9% Net Sales/Purchase Value, plus

    On Net Sales/Purchase Value between £40 million and £80 million p.a.

     

    0.6% Net Sales/Purchase Value, plus

    On Net Sales/Purchase Value between £80 million and £160 million p.a.

     

    0.4% Net Sales/Purchase Value, plus

    On Net Sales/Purchase Value over £160 million

    0.2% Net Sales/Purchase Value, plus

     

    The licence fee for Fairtrade Cotton in based on FOB purchase value.

    For a full breakdown of the license fees applicable for use of the FAIRTRADE Mark please see section ‘2.02 Registration and licensing fees’ in Part 2 - General Registration Requirements of the Fairtrade Standards.

    There is no cost associated with being audited by the Fairtrade Foundation. However, this is currently under review and audit fees may be introduced for non-licensees. In addition to this, the Fairtrade Foundation reserves the right to charge for audit costs in exceptional circumstances.

    Whilst there is currently no initial registration fee or annual fee, the Fairtrade Foundation reserves the right to introduce a fee at any time.

  • I would like to certify a new product What do I have to do?

    Any new products, pack sizes and/or style codes need to be certified and listed on your certified product list on our online system before they can go on sale.

    To certify a new product you need to apply through our online system. Your Licensing and Customer Service Officer (LCS) will be able to help you with this and instructions are also available in a user guide. Queries can be sent to commercial@fairtrade.org.uk.

    Product approval (supply chain and composition) and approval of the product artwork are linked. Your product will not appear on your certified product list until both the product and associated artwork are approved.

    Any artwork queries can be sent to artwork@fairtrade.org.uk.

  • How do I sell Fairtrade products abroad?

    As a licensee it is your responsibility to inform the Fairtrade Foundation of intent to sell Fairtrade registered products into international markets and approval must be sought for cross-border sales upon the product application.

    If it is decided after the product application stage that your product is intended for international sale, please contact your Product Integrity Officer to confirm the approval process.

  • How do I know if my supplier is Fairtrade registered?

    It is your responsibility as a registered operator to ensure that your suppliers are Fairtrade registered.


    You can check your suppliers’ registration status by entering their FLO-ID on the FLO-CERT internal pages. The internal pages can be accessed here: http://internal.flo-cert.net/ and the link you need to select on this page is ‘Contact Details and Profiles’.


    If you don’t yet have a username and password for the internal pages, please contact Licensing and Customer Service at commercial@fairtrade.org.uk. Registration status should be checked on a regular basis (every 6 months).

     

    Where available, it is best practice to hold a copy of your suppliers’ certificate of registration.